How to install Hubber on your site

How to install Hubber on your site

After signing up for Hubber via the Signup page, you should install the code snippet or one of our plugins on your website to chat with your website visitors. This requires no coding skills, and it should start working right out of the box.

For installing Hubber’s Messenger on your site, you have multiple options that we want to show you in this article.

 

1- Install Javascript code directly

 

To get the code and add it to your website, please visit Messenger settings in your dashboard and follow these steps:

1- Click on the “installation code” button

2- Select the language you want

3- Copy the code

Now you have the installation code. You need to just log in to your website management dashboard and add this code in your header file before </head> closes. 

In some cases, you might not have access to your website’s codes. You can ask your developer or the company that developed your website to do it yourself. This is a pretty easy task, and it should take less than 1 minute to complete.

  

2- Install the Wordpress Plugin

If you are using wordpress, you can install Hubber easier than other options. Follow these steps, and you’re good to go:

   

1- Download Wordpress Plugin

There are many delays in reviewing plugins in the Wordpress plugin repository; our plugin isn’t yet published there. But you can download it directly from our website using this link. 

 

2- Upload and install the plugin

On your wordpress dashboard, switch to the plugins page and click on the “add new button.”

 

 

Then click on “Upload Plugin” and select the file you downloaded from step 1, then click “install now.”

 

 

After the installation, you’ll be prompted plugin was installed successfully. Now click on Activate plugin.

 

 

3- Add Organization ID to Plugin settings

Now switch Messenger settings on Hubber’s dashboard and click on installation code. You will see an organization ID field. Copy that ID.

Then go to your Wordpress dashboard again; you should see Hubber’s settings in the left sidebar. On that page, just paste your Organization ID and save the changes.

 

Congratulations, now you can use Hubber to communicate with your customers.

 

3- Ask us to install it for you

 

If you need help in installation, we can arrange a short call and do it for you. To make things secure (to avoid exchanging passwords), we will ask you to install Anydesk software.

Then when the call starts, we ask for your computer’s ID; then, we can see and change things on your computer when you accept our request. 

Then, we will install Messenger and check its functionality together. 

 

We hope this article helped you to install Hubber’s Messenger. Please don’t hesitate to initiate a chat whenever you had any problems installing it. 

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