Knowledge base

Self-service Help center

Give your customers the option to find the answer to their question right inside the Messenger as an alternative to chatting.

Offer an alternative to chat

Lower your workload

Lots of customers prefer to read a pre-written answer to their question. It’s fast & accurate. You can setup a Knowledge Base in a blink of an eye in Hubber.

Categorize efficiently Quick search

Multilingual Help Center

Answer your customers questions in their language. Don’t just go with English for everyone! Deliver the most understandable answers.

Article Feedbacks

Make each article better with Feedbacks

Ask your customers to rate the article they’re reading and act on the data to improve your answers and customer experience. Find the less performing articles and make them stand out.

Traffic analysis Rating & feedback
Quicker responses Soon

Send Articles right inside the Messenger

Remember our Quick Responses? Now you can send your pre-written articles when a user needs them. You can search and find the related article and help your customers faster than ever.

Custom DomainSoon

Get a Help Center on your website

Run a help center on your own domain or subdomain in matter of minutes. Just setup the DNS and articles, we’ll take care of the rest.

Custom domain Translatable
Customizable design Fast & Always online